FAQ - General

We have gathered here the answers to the questions most frequently asked by our users.

1. What is Numspot?

Numspot offers an independent, sovereign and robust cloud. Championing transparency and reversibility, its services are mostly based on Open Source technologies and European solutions. Find out more on the numspot.com website.

2. How can I contact technical support?

You can contact technical support through:

• Email: support-client@numspot.com (for account creation, incident reports and requests).
• Web ticketing interface: support.numspot.com (subject to prior account creation).
• Phone number: +33 1 59 03 50 06

3. When can I request support?

The Numspot support channels are available 24/7 (Web ticketing interface and email).
Support tickets are processed only during business days between 9 a.m. and 6 p.m.